FAQs

❓Frequently Asked Questions (FAQs)

📦 How long does it take for my order to arrive?

We process and ship all orders within 24 to 48 business hours.
Delivery times vary depending on your location:

• Spain (peninsula): 2–5 business days.

• Balearic / Canary Islands: 4–7 business days.

• Europe: 5–10 business days.

You will receive an email with your tracking number once your order has shipped.

💳 What payment methods do you accept?

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, Maestro, American Express)

• PayPal

• Apple Pay / Google Pay.

🔄 Can I change or cancel my order?

Yes, as long as it hasn't been sent yet .
Contact us as soon as possible at mmaspain@mmaspain.es , including your order number. You can also contact us via WhatsApp on the "Contact" page.

Once submitted, we can no longer modify it.

🚚 Do you ship internationally?

Yes, we ship to several countries in Europe.
To find out if we deliver to your country and the shipping costs, please visit our Shipping page or write to us.

🔁 Can I return a product?

Yes. We accept returns within 14 calendar days of receiving the order.
The product must be in its original condition, unused and in its original packaging.

Check our Return Policy for more details.

🛠️ What if I receive a defective or incorrect product?

We regret any inconvenience.
If you receive a defective or incorrect product, please contact us within 48 hours of delivery and we will resolve the issue immediately.

📧 How can I contact you?

You can write to us using the contact form or directly to the email:
📩 mmaspain@mmaspain.es or contact us via WhatsApp.

You can also follow us and write to us on our social media.

📐 How do I know what size to order?

You have a size guide available on the website.
If you still have questions, write to us and we'll help you choose the best option.

Do you have another question?

Don't hesitate to write to us. We're here to help. 😊